Privacy Policy.

Information We Collect

We collect information in three ways: (a) information you provide directly, (b) information we collect automatically, and (c) information from third parties.

1.1 Information You Provide Directly

When you use the Service, you may provide us with the following categories of information:

• Account and Contact Information. Your name, email address, and any other details you provide when you create an account, sign up for our newsletter, or contact us at support@astage.ai.
• Room Photos and Images. The photographs, renderings, sketches, and reference images you upload to generate AI designs, including images of your rooms, spaces, or design portfolios. These images may contain personal or sensitive information about your home or living space.
• Style Profiles and Design Preferences. Information about your design preferences, selected styles, and any style profiles you create (for example, when you upload your past work to train a personal style profile).
• Payment Information. If you subscribe to a paid plan (Basic, Standard, or Pro), we collect billing information such as your name, billing address, and payment details. We do not store full credit card numbers on our servers. Payment transactions are processed by our third-party payment processors, who handle and store your payment data in accordance with their own privacy policies.
• Communications. Any messages, feedback, or inquiries you send to us, including through our contact forms or email.

1.2 Information We Collect Automatically

When you visit the Site, we may automatically collect certain information, including:

• Usage Data. Pages you visit, features you use, the number of designs you generate, and how you interact with the Service.
• Device and Log Data. Your IP address, browser type and version, operating system, device identifiers, referring URLs, pages viewed, and the dates and times of your visits.
• Cookies and Similar Technologies. We and our service providers may use cookies, pixels, local storage, and similar technologies to recognize you, remember your preferences, and analyze how the Service is used. See Section 5 below for more details.

1.3 Information from Third Parties

We may receive information about you from third parties, such as analytics providers, advertising partners, and payment processors, where permitted by law.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Operate the Service. To process your uploaded images, generate AI designs, apply selected styles, create style profiles, and deliver shoppable product recommendations.
• To Process Transactions. To manage your account, process payments, and provide customer support.
• To Improve Our Service. To analyze usage, understand user preferences, and develop new features and improvements.
• To Communicate with You. To send you service-related notices, respond to your inquiries, and — with your consent — send marketing communications, newsletters, and promotional offers. You may opt out at any time.
• To Ensure Security and Compliance. To detect, prevent, and address fraud, security issues, technical problems, and to comply with legal obligations.
• For Any Other Purpose with Your Consent. We may use your information for other purposes disclosed to you at the time of collection or with your consent.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers. We share information with trusted third-party vendors who help us operate the Service, including cloud hosting providers, AI/ML processing providers, analytics providers, email and communication services, and customer support tools. These providers are contractually obligated to use your information only to perform services on our behalf.
• Payment Processors. To process your payments, we share necessary billing information with our payment processors (such as Stripe or similar providers). These providers handle payment data under their own privacy policies.
• Retailers and Product Partners. When you use our shoppable design features, we may share limited information (such as the products you select) with the retailers and partners (e.g., Amazon, Wayfair, IKEA, and other retailers) to facilitate your purchases. We do not share your uploaded images with retailers unless necessary to provide the Service.
• Business Transfers. In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
• Legal Requirements. We may disclose your information when required by law, regulation, legal process, or governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud or security issues.
• With Your Consent. We may share your information with third parties when you have given us explicit consent to do so.

Legal Bases for Processing (EEA, UK, and Switzerland Users)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal data based on the following legal bases:

• Performance of a Contract. To provide the Service you have requested and to process your transactions.
• Legitimate Interests. To operate, secure, and improve our Service, and to communicate with you, where such interests are not overridden by your rights and interests.
• Consent. Where you have given us consent to process your data (for example, for marketing communications), you may withdraw your consent at any time.
• Legal Obligations. To comply with applicable laws and regulations.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience and analyze usage. These include:

• Essential Cookies. Required for the Site to function, such as maintaining your session and remembering your preferences.
• Analytics Cookies. Help us understand how visitors use the Site so we can improve it (for example, Google Analytics or similar tools).
• Advertising/Marketing Cookies. May be used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, but doing so may affect the functionality of the Service. For more information about managing cookies, please visit your browser's help pages.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Data. Retained for as long as your account is active and for a reasonable period thereafter.
• Uploaded Images and Designs. Retained to provide the Service and to allow you to access your designs. You may request deletion of your uploaded images and generated designs at any time.
• Payment Records. Retained as required by applicable tax and accounting laws.
• Log and Usage Data. Retained for security, analytics, and operational purposes, typically for a limited period.

When we no longer need your information, we will delete or anonymize it.

Data Security

We take reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encryption in transit, access controls, and secure storage practices.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access. Request a copy of the personal information we hold about you.
• Correction. Request that we correct inaccurate or incomplete information.
• Deletion. Request that we delete your personal information, subject to legal obligations.
• Restriction. Request that we restrict the processing of your information in certain circumstances.
• Portability. Request that we provide your information in a structured, machine-readable format.
• Objection. Object to the processing of your information for certain purposes, including direct marketing.
• Withdraw Consent. Withdraw any consent you have given at any time.

To exercise any of these rights, please contact us at support@astage.ai. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

California Residents (CCPA/CPRA). If you are a California resident, you have the right to know what personal information we collect, the right to request deletion, the right to opt out of the “sale” or “sharing” of personal information, and the right to non-discrimination for exercising your privacy rights. We do not sell your personal information. To exercise your rights, please contact us at support@astage.ai.

EEA/UK/Switzerland Residents (GDPR). You have the right to lodge a complaint with your local data protection authority if you believe we have not processed your data in accordance with applicable law.

Children's Privacy

The Service is not directed to children under the age of 13 (or the applicable minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at support@astage.ai, and we will take steps to delete such information.

Third-Party Links and Services

The Service may contain links to third-party websites, including retailers such as Amazon, Wayfair, IKEA, and other partners, as well as social media platforms. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party website you visit.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside, including the United States and other countries where our service providers are located. These countries may have data protection laws that differ from those in your country.

Where required, we take appropriate safeguards to ensure that your information is protected in accordance with this Privacy Policy and applicable law, including entering into standard contractual clauses or relying on other approved transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the “Last updated” date at the top. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

• Astage AI
• Email: support@astage.ai
• Website: https://home.astage.ai/

We will respond to your inquiry as promptly as possible.